Anouk Claes sells eBooks via the Internet to customers both nationally and internationally in electronic form (ePub and Mobi). In order to view/read eBooks, appropriate software must be installed, for which the customer has to take care of himself.
By purchasing an eBook from Anouk Claes, the customer acknowledges the copyright law and undertakes to respect and protect the copyright.
Offers, Conclusion of Agreement:
Anouk Claes' offers are made exclusively on the basis of these General Terms and Conditions. With a purchase of the eBooks, these conditions are considered as accepted. The buyer expressly declares his agreement with these terms and conditions by downloading the eBooks. General purchasing conditions of the buyer is hereby contradicted. Deviations from these terms and conditions are only effective if we confirm them in writing.
These general terms and conditions apply to all downloads of eBooks that you make via the website www.anoukclaes.com. Address and further information can be found in the imprint of this website.
The offer in our portal is aimed exclusively at customers who have reached the age of 18 years.
You can call up and print out the general terms and conditions valid in each case on our Website under www.anoukclaes.com .
Conclusion of Contract:
Our product presentation on the website is a non-binding invitation to conclude a contract for the download of eBooks for a fee.
By clicking on the button "buy ePub" or "buy Mobi" you conclude a contract with us for the download of the selected e-books at the prices indicated in each case.
The prices quoted in our portal are in Swiss francs. If you buy in another currency, the exchange rates of that day apply. As these are calculated by a third party, we have no influence on them and are not liable. There are no shipping costs.
Returns / Refunds:
For copyright reasons, eBooks are generally excluded from a return. eBooks are excluded from an exchange and can not be cancelled.
Delivery and Provision:
Orders for downloads are provided by e-mail. The customer automatically receives an e-mail containing a download link. Additional delivery costs are not required. Ordered downloads are usually provided immediately.
The purchaser must ensure that the e-mail address provided by the purchaser is correct so that the purchaser can securely receive the e-mail with the download link. In particular, the buyer must use SPAM filters to ensure that the e-mails sent by us can be delivered properly.
After the first download, a title can be downloaded once again as far as possible, but there is no claim to this. The link is valid for one day after the time of purchase. If the link is damaged or does not work, please contact firstname.lastname@example.org. However, it may take up to 7 working days before we can process your request and we will do our best to contact you as soon as possible. If you have not downloaded the link within the given 24 hour period, we will not be liable for the loss of the eBook.
In case of delivery disruptions due to force majeure (including strikes and lockouts), the performance obligations of the supplier and customer shall be suspended for the duration of the delivery disruption.
Rights of Use for Downloads:
All digital titles offered are for your personal, non-commercial use only. Any other use constitutes an infringement of copyright. The making of copies for the purpose of sale, commercial rental, public broadcast or transfer to third parties is prohibited.
With the purchase of digital products, customers receive the simple, non-exclusive, non-transferable and non-sub licensable right to use the title in the manner offered.
1. Content of the Online Offer:
The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information are excluded unless there is evidence of willful intent or gross negligence on the part of the author.
All offers are subject to change and non-binding, to supplement, to delete or to cease publication temporarily or permanently.
2. References and Links:
The author is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site from viewing those pages.
The author hereby expressly declares that at the time the links were created, no illegal content was recognizable on the linked pages. The author has no influence whatsoever on the current and future design, content or authorship of the linked pages. The author therefore expressly distances himself from all contents of all linked pages that have been changed since the link was created.
This statement also applies to all links and references set within the author's own website as well as to third-party entries in guest books, discussion forums, link directories, mailing lists and in all other forms of databases set up by the author to which external write access is possible. For illegal, incorrect or incomplete contents and in particular for damages arising from the use or non-use of such information, the provider of the page to which reference is made is solely liable, not the party who merely refers to the respective publication via links.
3. Legal Validity of this Disclaimer:
This disclaimer is to be regarded as part of the internet publication which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remains uninfluenced by this fact.
Applicable law and place of jurisdiction
Swiss law shall apply. Place of jurisdiction is Liestal.
Although the male form was chosen for reasons of legibility in the text, the information refers to members of both sexes.